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Patient Rights
Your Patient Rights
For many decades the vast majority of the South African population has experienced either a denial or violation of fundamental human rights, including rights to health care services. To ensure the realization of the right of access to health care services as guaranteed in the Constitution of the Republic of South Africa (Act No 108 of 1996), the Department of Health is committed to upholding, promoting and protecting this right and therefore proclaims this PATIENTS’ RIGHTS CHARTER as a common standard for achieving the realization of this right.
YOU HAVE A RIGHT TO:
- Complete confidentiality
- Access your medical records
- Be involved in all treatment decisions and/or request another opinion
YOU HAVE A RIGHT TO:
- Caring, empathetic and courteous hospital staff
- Accurate health education about your diagnosis in a manner that you can understand
- Enter into discussing with your treating team about end of life wishes
YOU HAVE A RIGHT TO:
- Be treated in a safe, clean and organised facility
- Receive a timely response to your request for service
- Have your pain treated
YOU HAVE A RIGHT TO:
- Be made aware of the guidelines of our facilities
- Know the names of hospital staff
- Be kept updated with all costs related to your condition
YOU HAVE A RIGHT TO:
- Be provided with all relevant and appropriate information prior to consent
- Refuse any treatment and/or leave the hospital against medical advice
- Be provided with a quotation should you be a private patient
YOU HAVE A RIGHT TO:
- Sensitivity regarding your physical, emotional and psychological needs
- Have your cultural and spiritual values and beliefs respected
- The respect of your personal privacy and dignity without prejudice

Stirling Hospital opened its doors on the 22 January 2020
under the leadership of Mr Dries Bekker and Ms Angela
Warring (Commissioning Facility Manager).
Our Main Office
- Remainder Plot 3, Stirling Small Holdings, Bloemfontein
- Admission Times: 24hr
- Visiting Hours: 11:00 - 12:00 | 15:00-16:00 | 19:00-20:00
- No Children under 12 | Max 2 visitors per patient
- +27 51 101 2377
- admissions@stirlinghospital.co.za
- facilitymanager@stirlinghospital.co.za
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